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Frequently Asked Questions

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Frequently Asked Questions

Q. What is MyBelovedNet.com?
MyBelovedNet.com gives to you access to social network and entertainment. Join us for create new relations and contacts. Stay by online with us and you will find what you were looking for.

Q. Is it easy to use?
Yes, it is very easy. MyBelovedNet.com is designed to be powerful, secure and easy to use.

Q. Is it free?
It's free and always will be.

Q. Why is it free?
We use advertise on our social network, which enables our users receive free access to services. But our main income - is your success in the creation of social relations.

Q. I opened the link, but see only description - "Profile is not available for review", what happened?
Reasons for this - user submitted request for termination of account or we rejected this account by reason: scam, spam or other illegal activity by this user.

Q. How can I edit or update my personal details?
For this you need open page "Account Settings" and use links from list: "Edit Interests", "Edit Password" and etc.

Q. How can I upload my photos?
You have to visit page "Edit Photos". Add your photo and click on the "Send Photo" button. Also you can use link "Remove Photos" on page "Edit Photos".

Q. How many photos can I upload in my profile?
You can upload the one photo into your profile.

Q. I have uploaded new photo, but my profile photo have not changed, why?
Please reopen page "Edit Photos" and try upload another photo.

Q. I have uploaded my photo with watermark, you allow this?
No. You can upload photo only without watermark or any another advertise on your photo. Photo with email or domain and etc, will be rejected.

Q. Can I provide web links to anything in my "Interests"?
Attention, we prohibit to our users write into their "Interests" about any advertising and provide web links to anything. For violation of this rule - removal or suspension of user access to our service indefinitely.

Q. Can I leave my phone, email or postal address in my "Interests"?
Attention, we prohibit to our users write into their "Interests" following: phone, email or postal address. For violation of this rule - removal or suspension of user access to our service indefinitely.

Q. Can I provide web links to anything in my messages?
Attention, we prohibit to our users write into their messages about any advertising and provide web links to anything. For violation of this rule - removal or suspension of user access to our service indefinitely.

Q. If somebody ask me to leave my phone, email or postal address in my message, can I do it or not?
We allow, but not recommend to our users write into their messages following: phone, email or postal address.

Q. How quickly the messages to be delivered to recipient?
All your messages will be immediately delivered to your recipient when you click button "Send".

Q. Where I can see my incoming and outcoming messages history?
You can visit page "Inbox" for your incoming messages history. And visit page "Sent" for your outcoming messages history.

Q. Do you send a notify to my email when I have a new messages in my inbox here?
Yes, we will send to you notify about new messages by email specified in your account.

Q. I see new messages in my inbox here, but I not received any notify by my email, what happened?
If you not received notify by email, your account has been turned down from notification delivery. Reasons - we received bounce from your email system what our message can not be delivered to your address. Please, check your block list in email and contact with us.

Q. How I can review wink history?
You receive on your email address only once wink notify. Our database not store any wink history.

Q. How to remove person from the friends list?
Open your friends list, select person and open her or him profile. When profile loaded, please click on the link - "Friend Del".

Q. How can I change the email address on my account?
If you wish to change your email address in your MyBelovedNet.com account, you must be logged using your username and password and create a support request. Requests from unauthorized users we not accept to consideration for security reasons.

Q. Can I remove or suspend my account?
If you wish to remove or suspend your MyBelovedNet.com account, you need use link "Terminate Account".

Q. I used link "Terminate Account" by error, what I can do?
Please remember, if you submitted request to terminate account by error, you can contact to support within 24 hours and your account will be restored. Otherwise you can not use your account anymore.

Q. Have a question that is not answered here?
To contact us, please click Support Ticket.

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